IMPORTANT INFORMATION FOR HILL PHYSICIANS MEMBERS: Under the requirements of the Department of Managed Health Care, Hill Physicians is waiving cost-sharing for medically necessary screening and testing for COVID-19 for our HMO and Medi-Cal members of health plans we contract with. If you have questions, please contact your health plan or our Customer Service Department toll free at (800) 445-4757.
Hill Physicians doctors are reopening their practices with your safety in mind. Here are some of the things they are doing to help keep you and other patients safe when they come into the office:
- Daily health screenings for all practice staff.
- Requiring all office staff and providers to wear masks.
- Requiring patients and visitors to wear face coverings.
- Screening patients upon arrival to our office.
- Enhancing cleaning procedures that include disinfecting exam rooms between each visit.
- Changing the office design to allow for minimal contact.
- Revising scheduling to minimize patients in the office.
- Completing check out procedures in the exam room or electronically.
- Completing check in procedures via text/phone while in your car.
What is COVID-19?
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified in late 2019.
How does it spread?
- Between people who are in close contact with one another (about 6 feet).
- Through respiratory droplets produced when an infected person coughs or sneezes.
- Touching a surface or object that has the virus on it and then touching your face.
What are the common symptoms?
The following symptoms may appear 2 – 14 days after exposure:
- Shortness of breath
What can I do to prevent getting it?
- Wash your hands often with soap and water for at least 20 seconds (If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.).
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick, except to get medical care.
- Clean and disinfect frequently touched objects and surfaces.
- Cover your cough or sneeze with a tissue, then throw tissue in the trash and wash your hands.
What do I do if I think I have COVID19?
Call your healthcare provider right away if you believe you might have been exposed to COVID-19 or have symptoms such as fever, cough or trouble breathing. They will give you instructions on how to get care without exposing other people to your illness.
Use the following decision tree to help guide you on what to do if you think you have COVID-19 and how to get the necessary care or tests:
Where do I get the COVID-19 test?
Call your healthcare provider right away if you believe you have been exposed to COVID-19 or have symptoms such as fever, cough, or difficulty breathing. If your healthcare provider determines you should be tested for COVID-19, they will either advise you to come into the office for testing, or order the test and send you to a testing site. After the specimen is collected and sent to the lab, your doctor will provide you with the test results. Some testing sites may be available in certain areas without a provider order, however, please contact your healthcare provider first.
More recently Dignity Health-GoHealth Urgent Care Centers began offering rapid COVID-19 testing, with results in 15 minutes or less. If you have symptoms of COVID-19 (fever with a cough and/or shortness of breath), please schedule a Virtual Visit through GoHealthuc.com
to find out if you should be tested based on criteria from the CDC, WHO, and Dignity Health. A provider who will refer you for testing at a local GoHealth Urgent Care centers if testing criteria is met.
The state of California has set up a hotline for seniors to help them connect with state and local services.: 1-(833) 544-2374