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With more than 6,000 doctors in our network across Northern California, Hill Physicians works closely with your health plan to deliver the best care possible. This member guide will help you understand your benefits, choose a doctor and access care with confidence.
Review your health plan ID card to confirm your assigned primary care doctor. If this is incorrect or you wish to choose a different doctor, please contact your health plan at the member services phone number on your ID card. Here are some tips to find a new doctor. You’ll find our physician directory here.
Make sure you don’t miss any important messages from your care team at Hill Physicians. Share your mobile number and email address by calling our Customer Service team at (800) 445-5747, Monday through Friday.
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Hill Physicians offers many benefits to help you get the care you need:
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MyHillChart
Online portal to manage your care, check authorizations, and message support. Click the link to sign up today
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What Type of Care do I Need?
Navigate to the right level of care, from primary care through emergency services.
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Virtual Care
If you need to see a doctor quickly for non-life-threatening issues such as a cold, sore throat, or allergies, you can schedule a video visit. Click the link to schedule a visit
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Customer Service Team
Our team can help you find a doctor, answer questions about your health plan, or connect you to a health navigator.
Call (800) 445-5747 Monday through Friday 8:00am–12:30pm, 1:00pm–5:00pm.
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Care Management Team
If you have a health problem and need assistance, have been in the hospital, or visited the emergency room, our nurses can help you.
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Virtual Pharmacy Program
Our pharmacy team can help you understand your medicines and may help you save money.
Call (877) 445-5637, Monday through Friday 9:00am–5:00pm for a consultation.
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Additional resources to support your care:
Search Hospitals – Partner hospitals where you can get care if your doctor’s office is closed or you can’t get an appointment.
Search Urgent Care Centers – Locations you can visit when you need care right away but it’s not an emergency.
Your Rights and Responsibilities
We’re committed to providing you with high-quality care and encourage you to be an active participant in your health. Learn more about your member rights and responsibilities.
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Hill Physicians: Personal Care for Every Body