Care Management Programs

​Case Management

Through our innovative Case Management program, experienced RN case managers work with patients and their families to coordinate care, facilitate communication among doctors, and help patients understand their health plan benefits. Read Care Management Members' Rights & Responsibilities.
Case managers can also provide referrals to skilled nursing or specialized care facilities, community programs, and more. ​Request a Case Manager here...

Disease Management

Our contracted health plans offer disease management programs to help you better manage a health condition. Program availability varies by health plan but may include diabetes, asthma, heart disease and other related heart and circulatory conditions, low back pain, smoking cessation, depression, prenatal care, neonatal care and cancer. For more information, Contact your Health Plan.

Health Education

Need assistance improving your overall health or managing your current condition(s)? Hill Physicians has health educators who help members overcome obstacles and barriers interfering with their personal health goals. They can provide valuable nutrition information, advise on wellness strategies and work with you to develop a custom health and wellness plan. Members may call them directly at:

  • Sacramento and San Joaquin regions: Lea McManus, (916) 643-7195 
  • San Francisco, East Bay and Solano regions: Maria Velken, (925) 327-6886

If you've recently been diagnosed as a diabetic Hill Physicians provides certified diabetes education for members who have been diagnosed with a diabetes-related condition. Ask our Health Educators for details.

Health Coaching

Hill Physicians provides coaching to help members with certain chronic conditions better manage their health. Our approach focuses on self-management through making small changes to reach personalized, attainable goals. For more information on Health Coaching Contact Customer Service.

Preventive Health Navigators

As a Hill Physicians Member you will receive notices from us that you are due for a preventive health screening. Health Navigators will assist you to schedule your cancer screening appointment, request a FOBT kit and help you to work with your Hill providers on all of your preventive health and wellness appointments. Here is more Member info on scheduling Preventive Screening appointments...

Nutritional Counseling

If you struggle with weight or have a chronic condition in which dietary changes are needed, nutritional counseling from a personal nutritionist may assist you in making lifestyle changes. Ask your doctor about a referral to Hill Physicians Nutrition Counseling service.

Complementary Medicine

Research from the National Institutes of Health shows complementary and alternative treatments to be useful for certain problems. Hill Physicians occasionally approves limited chiropractic or acupuncture treatments for members who do not have these benefits through their health plans.
A physician request for pre-authorization and subsequent medical review is required. For more information, Contact Customer Service

Online Services

When you choose a Hill Physicians' Care Provider you have access to the latest innovations in online services. Ask your PCP, Specialists and Case Managers to sign you up for our electronic health record and email services.

Pharmacy Consultations

Hill Physicians provides one-on-one phone pharmacy consultations to our members. A pharmacist will review your medications, answer your questions, offer less-expensive options, and alert you to dangerous interactions that may occur between your prescriptions and herbal, supplemental or over-the-counter medications.​ Request an appointment for a Pharmacy Consultation here...